Client: Australian Mortgage Broker

Work Location: Jabodetabek / Cirebon

Contract: 1 year (extendable)

Salary: Rp. 25.000.000,- (nego)

MINIMUM QUALIFICATIONS:
● Active English proficiency: IELTS 6.0 or equivalent.
● Degree in a related field.
● Minimum of 2 years of supervision, team leader, or managerial experience
● Minimum of 3 years experience in home ownership loan division in banking or finance.
● Strong organization, problem-solving, and English communication abilities.

DESIRED SKILLS:
● Minimum of 3-5 years of experience in credit analysis, loan processing, or the Australian mortgage industry.
● Degree in Business, Accounting, Finance, or a related field.
● Experience with Australian mortgage CRMs (e.g., Salestrekker, Mercury Nexus) and ApplyOnline.
● Strong understanding of Australian lending policies and compliance requirements.
● Excellent written and verbal communication skills.
● Proficient in Microsoft Office and Google Workspace.
● High attention to detail with strong analytical and problem-solving skills.
● Ability to manage complex files, meet deadlines, and work autonomously.
● Tech-savvy, adaptable, and process-driven.
● Highly organized, proactive, and able to thrive in a fast-paced environment.

JOB DESCRIPTION:
The Mortgage Credit Analyst and Settlement Team Leader, is responsible for, including but not limited to, the following:
● Manage an offshore team of mortgage credit analyst, settlement officer, and overall offshore back-office admin.
● Act as the main point of contact (PIC) for onshore manager(s) and offshore (local) staff.
● Supervise routine tasks, data processing, and workflow execution.
● Train, mentor, and motivate staff to meet productivity goals.
● Track performance metrics (KPI) and share status dashboards with main headquarters.
● Ensuring operational continuity by preventing workflow gridlock or missed regulatory deadlines, especially when staff are absent.
● Check work accuracy, enforce security standards, and follow local or international rules.